Weather cancel
Cancel a day. Refund nobody until they choose.
The single feature most operators tell us they've never seen anywhere else.
The problem
A weather day used to mean three hours of admin and half your bookings lost forever. Email each customer. Field 34 replies. Process refunds one at a time.
Now it's one click. Booking·Tours closes every affected slot, cancels the bookings, returns capacity, and sends each customer a WhatsApp and email with their self-service options. The cash stays in your account until they decide.
Watch it happen
One click. Thirty-four notifications. Nobody chasing.
01How it works
One action. The whole day handled.
Trigger a weather cancel from Weather, Slots, or Broadcasts. Enter a reason, confirm, and the platform does the rest.
01On the water
The wind's up. You've got a business to run.
You don't sit at a laptop emailing 34 people. You cancel the day from your phone, and every customer immediately gets a WhatsApp and email with their self-service link.
Day cancelled — 14 guests rebooked themselves02Forecast
See the weather coming before it costs you.
A live Windguru forecast for each of your locations sits next to the upcoming slots. Cancel a single slot or every slot for the day, with capacity returned automatically.
02The self-service flow
Give guests the option to rebook before requesting a refund.
Instant notification
Every affected customer gets a WhatsApp and email the moment you cancel — no manual messages.
They decide
One tap opens My Bookings to reschedule to another date, take a 3-year voucher, or request a refund.
Cash stays in
At the top Cape Town kayak operator, most affected guests choose to rebook. The money stays in your account, while refunds process automatically via Yoco for those who need them.
Get started
Turn your worst weather day into a non-event.
Refund amounts follow the policy tiers you set once. You never send a manual message again.
No credit card · AI answers 24/7 · off-season pause R500/month