Booking·Tours

Capabilities

A booking is only the start.

The daily tools behind your booking site, from the first enquiry to the photos and feedback after the trip.

The daily work

Built around the whole guest journey.

WhatsApp + web chat

AI answers from your tour information, guides bookings and shares payment links. Your team can take over when a guest needs a person.

Bookings & availability

A branded booking site, manual bookings, live slot capacity, temporary seat holds and bulk schedule changes.

Seasonal rates & last-minute deals

Per-tour prices for date ranges, priorities for overlapping seasons, and timed discounts close to departure.

Payments & unpaid follow-ups

Yoco checkout, invoices, refunds and vouchers. Email follow-up for eligible unpaid checkouts, plus optional pre-trip reminders and payment deadlines.

Weather recovery

Cancel affected departures and notify guests. They choose a new date, voucher or refund through the guest recovery flow.

Self-service & digital waivers

Guests manage dates and party size within your policy. Booking-specific waiver links and unsigned-waiver reminders help your team prepare for arrival.

Guide mode & trip photos

Phone manifests and check-in, with offline queuing on supported browsers. Upload trip photos or add gallery links, then share them with the trip's lead bookers.

Reviews & return visits

Automatic post-tour feedback requests, review moderation, email campaigns, contacts, promo codes and configurable return-visit automations.

Team controls & built-in help

Roles and access controls for your staff. An in-dashboard assistant explains tasks and points to the relevant page or setting.

Get started

Show us your working day. We'll show you the workflow.

Bring a real scenario: an unpaid group, a windy Saturday, or a guide with a phone full of photos.

No credit card · AI answers 24/7 · off-season pause R500/month