Booking·Tours

AI WhatsApp host

Your customers WhatsApp you. Our AI books them.

Help guests on WhatsApp and your booking site's web chat. Answer questions, guide booking steps and send payment links, with your team ready to take over.

The problem

WhatsApp is the channel your customers actually use. Answering dozens of chats a day means missed enquiries and cold bookings.

Our AI host reads customer messages, answers questions, guides booking steps with quick-tap buttons, and sends payment links — in seconds, 24/7.

2channels
WhatsApp and your booking site's web chat
15min
the AI holds the seats while they pay
24/7
answers FAQs and books, day and night
Yourtours
answers drawn from your prices and policies

01How it works

Guide. Hold. Book.

A step-by-step WhatsApp flow that turns an enquiry into a held, paid booking.

01Inbox

Guided by taps, not typed forms.

Say “book a tour” and the AI presents your tours, dates, times, and guest counts with quick-tap buttons. It holds the slot for 15 minutes, sends a secure Yoco payment link, and confirms instantly on payment.

WhatsApp inbox

02Human takeover

Automatic until you want to step in.

The AI handles bookings and common questions. When a guest asks for a person — or the conversation needs human judgement — it routes the chat to your team.

Instant routing

Medical questions, custom group requests, or 'talk to a human' immediately notify your team in the Inbox.

Take over any time

Open any chat and reply directly. The bot pauses while you chat and resumes cleanly when you're done.

Your guest's language

The assistant can match supported South African languages, with human handover when it cannot understand a request confidently.

Trained on your tours

Answers meeting-point, parking, weather, and cancellation questions directly from your knowledge base.

03Connected conversations

On WhatsApp. On your booking site. With your team.

Guests can get help where they're already booking, using the same tour information and live availability.

Web chat that helps guests book

The booking-site chat answers questions, guides tour and date choices, and offers a 'Talk to a human' handover to your inbox.

You decide when WhatsApp AI runs

Keep it on, limit it to outside business hours, or switch it off when your team handles the enquiries.

Weather judgement stays with you

The AI can explain the available forecast and your published policy. Your team makes the decision about whether a trip runs.

Official WhatsApp connection

Connected through Meta's Business API. Outbound delivery depends on your approved templates, messaging window and account setup.

Get started

Book the enquiries you're currently missing. Every single day.

Bring the questions your guests actually ask. See the answers, booking flow and human handover in a demo.

No credit card · AI answers 24/7 · off-season pause R500/month